FAQ
Welcome to our Frequently Asked Questions (FAQ) page! We understand that you may have questions about our products, services, or policies, and we're here to help. Our team has put together this page to provide you with answers to some of the most common questions we receive from our customers.
Whether you're a new customer or a returning one, we hope that you find this page helpful and informative.
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How do I find your blog?
You can find our blog in the footer of our website or by clicking here.
Will new products be added to the range?
As we have a slow fashion concept, new items are not constantly created and offered. The goal is to make our existing items last as long as possible and sustainably make our community happy. Nevertheless, we expand our range when we have developed cool and useful products for our customers and see an added value for our community.
How can I send in a Big Moves item for RevivedFashion?
You have an article for RevivedFashion, then check out our page explaining the exact process for submitting Big Moves products.
Who is behind Big Moves?
Our team is here for you and has the interest to bring you forward! So check out our team page to get to know us better and understand our motivation.
How do your products help me?
Our products are made from high-quality materials and attention to detail. This is to ensure that they are reliable, durable and effective and help our customers develop the right mindset. Why the right mindset?
It's simple - Mindset is Everything, without the right mindset, any business is destined to fail in the long run. With the right mindset, you know how to deal with your dreams and how to realise them.
Would you like to learn more? Then check out our Make Big Moves page and read through our blog articles on the topic of Mindset.
Can I order products for my team?
Of course! We are happy to support you in choosing the right products for your team and motivating them. You can find all the information you need on our B2B Specials page and if you have any questions, please feel free to contact us by email.
How do I see my VIP Rewards points balance?
On the website, you will always find a red bubble with a gift symbol at the bottom left of the screen. By clicking on it, you can access our VIP Rewards program and view your points balance as well as important information.
If you can't see the red bubble, try deactivating your adblocker and reloading the page.
How can I earn discounts through referrals?
You can copy the referral link on the order confirmation page after you place your order and share it with your friends. When they place an order, you'll receive benefits for Big Moves.
For more information, click here or on the VIP Rewards bubble at the bottom left of the website.
I don't like a product, can I return it?
Each of our products has a 30-day money back guarantee in case you are not satisfied with the product. This means that if you are not satisfied with any of our products, you are welcome to initiate a return and we will take care of resolving the issue as soon as possible.
How can I contact you?
You can easily reach us via our contact form or via email. We are always ready to help you!
If you don't see the answer to your question here, please don't hesitate to contact us directly. We're always happy to assist you in any way we can.